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The 5 Love Languages of College Storage and Moving
We've all heard about the 5 Love Languages. What started as a method for couples looking to improve their relationship became a nationwide sensation and a way to connect with just about anyone- parent and child, sibling and sibling, college student and storage company!
Okay, maybe that wasn't the original intention when the 5 Love Languages were developed by Gary Chapman himself, but hear us out! We had fun with this one, and we think you will too. Having a good connection with your college moving and storage company can never hurt! You'll likely call on them multiple times a year for at least four years. College move-in, spring move-out, studying abroad, moving into your new off-campus apartment, and possibly even new services like Ship to School or just transferring to a new school. You might need to call for moving or storage for many reasons. We're here to make sure your connection is strong.
Love Language #1: Words of Affirmation
"I left you a 5-star review for that great service you gave me last August!"
It's no lie; movers are some of the hardest workers out there! Hauling heavy boxes, oversized items, and furniture from point A to point B is challenging. College movers work the hardest of all because they are doing it all in the sweltering summer heat and often climbing up and down large flights of stairs to get into the dorms, all while battling other students moving in at the exact same time. It can be a grueling job at a time when student stress is high. Remember, your movers are real people! At Storage Scholars, your movers are students, too; for many, a few kind words can go a long way. Next time you schedule your move, try chiming in with some words of affirmation to motivate your mover. Let them know their hard work isn't going unnoticed. If you can, go a step further and share your experience on social media or by leaving a Google Review. Reviews are the lifeblood of any small business and can drive its success. People often leave reviews when service isn't up to par, so if you find yourself happy with the service you receive, go out of your way to tell them just that.
Love Language #2: Acts of Service
"I spent extra time bubble wrapping my TV and monitor so they won't break while in storage."
Most moving and storage companies work hard to hire capable workers. They lift heavy loads all day long and work carefully to ensure that everything is handled carefully. But accidents happen! Fragile items can break, or furniture can get nicked. Taking the extra step while packing is crucial to ensure your items are protected. An extra roll of bubble wrap or some extra crumpled newspaper in between fragile items can make a huge difference. At Storage Scholars, packaging materials are always complimentary, so be liberal and take extra during your campus' Distribution Days. And you can rest assured that if you've double or triple-wrapped your belongings and they still become damaged, you will have up to $100 of complimentary insurance per item, or more if requested.
Love Language #3: Gifts
"Here's a small tip from me to you. That couch was pretty heavy!"
While tips are never expected, they are always appreciated. If your student mover at Storage Scholars went above and beyond what you expected, you can thank them personally by logging into your student portal and gifting them a little extra for their awesomeness! 100% of tips go directly to the student movers at Storage Scholars!
Love Language #4: Quality Time
"I'll be here to let you in when you arrive."
Good communication is key. Most moving companies will set you up with a window time frame, so you know when they'll arrive. At both pick-up and drop-off, Storage Scholars not only allows you to select your time window on the date of your choosing, but they will also send you a text on the day of your move to ensure they are in constant communication with you. If you forget to answer your phone, that's okay because they also have a live queue that allows you to see where you are in the lineup for the day. They've put all of these things in place to ensure a smooth experience. It is also crucial that you are present during your window of time to not delay your pick-up or drop-off. Unfortunately, if the movers show up during your window and you're not there, you could get bumped to the end of the "line," which could be a different day and time altogether. So stay in communication and always be present during your window.
If you attend a Key Access school, you can forget everything we've said and spend that quality time with your friends and family because you don't need to be present at all. Storage scholars will pick up (or drop off) your belongings when you aren't there and lock up on the way out.
Love Language #5: Physical Touch
"Wow, your storage boxes are the sturdiest in the business!"
Rarely will you find a storage or moving company that offers complimentary storage boxes. Storage Scholars not only lets you have as many boxes as you need, but they also are the best quality around. They are more durable than a standard cardboard box. They work great for storing heavy items but double as a perfect shipping box if your plans change and you need your belongings shipped somewhere. They are custom-made with a built-in label printed on each one, so you can easily add your information without worrying about it getting lost.
Final Thoughts
Everyone has a primary love language, even your moving and storage company! Which language does your company speak (maybe it's a bit of all five!)?
Chances are if you are hiring a small moving and storage company like Storage Scholars, you'll get the same campus movers year after year! The campus co-founders have a unique internship opportunity and often stick around for their four years at college, so you'll start to see familiar faces at your dorm each semester. You'll get to know and form a fun connection with them and maybe become a part of the team yourself. If you are interested in learning more about Storage Scholars' service or internship program, visit www.storagescholars.com or send an email today.
Sources:
Chapman, G. D. (2010). The five love languages. Walker Large Print.
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